Shipping Policy
At customforgift.com we go the extra mile to get all orders fulfilled and successfully delivered as soon as possible, since we completely understand that the order arriving on time for your special occasions is essential. Please check out our shipping obligations below:
Notice: For customized products, it may take 3-5 days longer than usual to fulfill your order.
We appreciate your patience and thanks for your understanding and support.
How long for shipment?
Processing Time: 5-7 days
Standard Shipping:
Order Price < $69, shipping fee $9.99, shipping time: 7-12 working days
Order Price over $69, Free shipping, shipping time: 7-12 working days
Delivery Time: Processing Time + Shipping Time
ORDER TRACKING
Once your order is ready to be shipped, you will receive an email with tracking information. You can also track your order on the Customforgift.com website's "Track order" page using your order number and email. Alternatively, log in to your account and visit My Account > My Order.
During busy occasions like Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Halloween, or Christmas, production and delivery times may be extended. Cut-off times are publicly displayed on our website, and we DO NOT guarantee on-time arrival or take responsibility for late deliveries for orders placed after cut-off dates.
Note:
1): Taxes (If charged) shoulde be afforded by customer.
2): The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside NA or EU), bad weather and international couriers.
3）: Some of the orders may be delayed by COVID-19. Please wait with a little more patience. Thanks!
Kindly be advised that we cannot ship your order to a non-postal address or multiple addresses. Please provide us with your mailing address or place separate orders in case you want to ship each item to different places.
INCORRECT ADDRESS
Please make sure all details, including the recipient’s name, are CORRECT. Otherwise, the items may be returned to our shipping partners’ warehouses and disposed of by them. Customforgift.com is NOT responsible for the unsuccessful delivery of your order due to incorrect or insufficient shipping information.
Changing your address is eligible within 8 hoursof placing your order. Modifications are not possible after this period.
We may reach out to confirm your shipping address if issues arise, such as incorrect city, state spelling, or ZIP code. Please note that timely delivery cannot be guaranteed in these situations.
Thank you for choosing Customforgift.com and please don't hesitate to contact us form support@customforgift.com if you need any further information or assistance.